The Smartway loyalty program is a powerful CRM and Loyalty tool designed to be applied as part of an existing loyalty program or launched as a cost effective alternative.
With the Smartway loyalty program we help develop an active, dynamic, and two-way opt-in relationship with customers.
The loyalty program combines elements from the smartway m-marketing suite to enable a direct line of interactive communication with your customers. Smartway provides the tools and strategies that contribute to improving competitive advantage, customer loyalty and retention.
What does the loyalty program allow you to do?
Basic features include:
- Creation of a loyal customer database
- Promotion of latest special offers
- Promotion of customer loyalty offers
- Delivering information on latest range of products and services
- Notification of arrived orders
- Creation of information services for customers
- Sending notification of overdue accounts
- Create customer reward programs
- New customer care channel
Key Benefits:
- customer care with testing habits, preferences, customers needs,
- Allows timely and instantaneous communication
- Allows event-driven communication
- Allows personalized communication
- Extremely cost-effective communication
- Allows you to be available for your customers anywhere, anytime
- Allows immediate feedback with an automated or customized reply
- Allows interactive communication
- Promotes Customer Loyalty and Retention
- Easy to integrate
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